WEST HARTFORD, CT, UNITED STATES, January 20, 2026 /EINPresswire.com/ — Homewatch CareGivers of West Hartford is announcing that new service enhancements have been introduced to better support local residents who prefer to receive care at home. Families in West Hartford and nearby communities have been served through nonmedical home care that is built around daily routines, safety needs, and personal preferences, and additional improvements have now been put in place to strengthen consistency, communication, and responsiveness.
Care has been expanded through more refined, customized care planning that is designed to fit changing needs over time. Support has been provided for companionship, homemaking, and essential daily assistance, with care being adjusted as mobility, memory, or health needs shift. Condition-focused support has also been made easier to access for individuals living with dementia, Alzheimer’s, Parkinson’s, and other chronic illnesses, with caregiver preparation being reinforced through ongoing, role-specific training.
More structure has been added to quality oversight so that care can be monitored in a way that feels steady rather than disruptive. Background screening has continued to be required, training hours have been maintained each year, and in-person quality assurance visits have been scheduled at regular intervals. Satisfaction feedback has been collected to help concerns be identified early, and communication has been strengthened so that families are kept informed when schedules, needs, or care goals change.
Closer coordination has also been supported for households navigating coverage and community programs. Service has been delivered for families working with Connecticut DDS supports, waiver programs, local aging-services resources, and veterans benefits, with care coordination being handled in a way that reduces paperwork stress and helps services remain reliable once started.
These enhancements have been introduced within a caregiving organization that has been recognized at the national level through franchise customer experience certification and multiple industry awards. That recognition has been viewed as meaningful only when it is reflected in everyday care at the local level, arriving on time, keeping routines steady, and treating each household with respect.
David Brauntz
Homewatch CareGivers of West Hartford
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